AI workspace streamlining team productivity

AI Interaction

B2C · SaaS

Overview

I led the research and UX strategy for LABO, an AI‑powered collaboration tool designed to eliminate inefficiencies in team workflows. I applied diverse UX methodologies to transform user insights into actionable solutions, developing high‑fidelity prototypes and an iterative design system that optimized team productivity. By integrating automation, task management, and real‑time insights, LABO streamlined collaboration and reduced communication gaps.

Role

Product Designer

Team

4 Product Designers
Sponsored company (MMG)

Responsibilities

UX Design
UX Research
Usability Testing

Timeline

3 Months

🏆
LABO ranked 1st Place in Strategic Innovation in Product & Service Design class
(by professors and sponsors)

Why we started?

“We often find ourselves tangled in a web of inefficient project management and communication, leading to wasted time, rising costs, and missed opportunities for growth.”

— CEO, Motivated Mind Group

Challenge

Teams struggled with fragmented communication and repetitive tasks, causing inefficiency and slower progress.

Opportunity

Enhance cross‑team communication and workflow efficiency through AI‑driven task management, real‑time insights, and contextual automation.

Solution

1. Users can see their task at-a-glance

Solution

1. Users can see their task at-a-glance

2. Information obtained quickly through suggestions

2. Information obtained quickly through suggestions

3. Users can experience seamless AI usage by simply dragging

3. Users can experience seamless AI usage by simply dragging

Evaluation

To evaluate the final design, we conducted a task-based usability test with 8 of IT industry employees.

Sucess rate

0

%

Sucess rate

0

/ 5

Journey to find an answer

Design Process

HMW question

How might we intelligently assist teams to come together seamlessly, collaborate effortlessly, and boost productivity?

Why is matter?

Inefficient communication and poor teamwork are costing businesses time and money.

72%

of business leaders faced communication issues, impacting collaboration.

$537B

Poor teamwork leads to $537B in annual losses for U.S. businesses.

6Hrs

of employees waste 6 hrs/wk searching for info due to poor communication.

Research & Problem

Through 33 interviews and data collection…

I realized how fragmented communication and repetitive tasks directly hinder team productivity.

Fragmented communication causes information gaps, leading to team confusion and misunderstandings.
Juggling multiple projects makes it hard to stay focused, slowing down progress and lowering efficiency.
Repetitive tasks and organizing records take time away from important work.
Fragmented communication causes information gaps, leading to team confusion and misunderstandings.
Juggling multiple projects makes it hard to stay focused, slowing down progress and lowering efficiency.
Repetitive tasks and organizing records take time away from important work.
Fragmented communication causes information gaps, leading to team confusion and misunderstandings.
Juggling multiple projects makes it hard to stay focused, slowing down progress and lowering efficiency.
Repetitive tasks and organizing records take time away from important work.

Design

Conducted quick usability testing on early-stage wireframes to validate content hierarchy and feature placement before visual design. This rapid feedback loop allowed for faster, more informed design decisions while keeping the process user-centered and efficient.

Iteration

After designing the wireframe…

Through A/B and user testing, I identified usability gaps and refined the design to better align with users.

Through A/B and user testing, I identified usability gaps and refined the design to better align with users.

Scaling Product

Takeaway

User-Centered Iteration, Data-Driven Design

Through extensive user interviews and A/B testing, we uncovered gaps between user expectations and initial designs. Iterative feedback loops and diverse testing revealed how AI could streamline workflows while remaining intuitive. By combining deep research insights with data-driven tools, we created a product that resonated with real user needs and behaviors



Through extensive user interviews and A/B testing, we uncovered gaps between user expectations and initial designs. Iterative feedback loops and diverse testing revealed how AI could streamline workflows while remaining intuitive. By combining deep research insights with data-driven tools, we created a product that resonated with real user needs and behaviors.

Let's Collaborate

Let's talk about a project,
collaboration or an idea you may have

Let's Collaborate

Let's talk about a project,
collaboration or an idea you may have

Let's Collaborate

Let's talk about a project,
collaboration or an idea you may have

Let's Collaborate

Let's talk about a project,
collaboration or an idea you may have

AI workspace streamlining team productivity

AI Interaction

B2C · SaaS